“quickly”… If delivery riders are rushed, traffic accidents are doubled↑


Ministry of Employment and Labor, survey of 5626 riders
The urging ‘subjects’ are restaurants, customers, and companies in the order
Full-time engineer working 5.8 days a week, 9.4 hours a day
55.8% earned an average of 3 million won or more per month

A delivery driver rides a motorcycle on a road in Mapo-gu, Seoul. By Kim Hye-yoon, staff reporter [email protected]

It was found that the more experienced drivers have been prompted for fast delivery, the more than twice the rate of experiencing a traffic accident. The ‘subjects’ of the delivery prompt appeared in the order of restaurants, ordering customers, and platform companies, and it seems to be necessary to change the perception of all people related to the food delivery platform in order to reduce industrial accidents caused by delivery drivers. On the 26th, the Ministry of Employment and Labor announced the results of a survey of 5,626 delivery drivers from six places including Baemin Riders, Coupang Eats, Barogo, Think Daero, Burung, and Super Heroes. This survey was conducted at the same time as the Ministry of Labor’s delivery platform companies checked whether the safety measures were fulfilled. Looking at the data, about 47% (2620 people) of those who experienced a traffic accident at work experienced an average of 2.4 accidents, and 86% (4,858 people) responded that they experienced a delivery rush. Combining the responses to the two questions, 23% of those who did not experience a delivery prompt had an accident, but the proportion of those who experienced an accident among those who did not experience a delivery prompt doubled to 50.3%. The ‘subjects’ who urged delivery drivers to deliver were restaurants (4189 people), customers (3772 people), local delivery companies (1690 people), and delivery platform companies (1558 people) in that order (duplicate responses). Local delivery agencies responded by calling during delivery, and delivery platform companies responded by prompting delivery by exposing the delivery time on the app screen. According to the survey of delivery drivers, ‘violation of the other party’s law’ was the most common cause of accidents at 53.1%, followed by the fault of both parties and one’s own at 19.5%, followed by weather-related accidents at 12.7%. Accident experience was found to be higher with longer work experience, but it was confirmed that the rate of accident experience within the last year was higher for those with 1 to 3 years of work experience. By age group, the rate of accident experience among those in their 20s or younger (55%) and those in their 50s (50%) was higher than that of other age groups. Labor Minister Ahn Gyeong-deok said, “In the case of the delivery platform industry, everyone who uses the platform, including platform companies, delivery agencies, restaurant owners, ordering customers, and the workers themselves, affects the safety of workers.” To this end, it is necessary to change the perception and behavior of all platform users.” In addition, this survey also shows the recent changes in the food delivery platform market. Recently, there is a widespread perception that ‘delivery drivers are a high-paying job’, but it has been shown that they are working long hours. The fact that 40% of those with less than a year of delivery experience and 22% of those with one or two years of delivery experience inferred that many people who lost their jobs or lost their income after Corona 19 have flowed into delivery jobs. 68% of the total respondents answered that they work full-time, which is much higher than the side job (32%). Full-time drivers responded that they worked 5.8 days a week, an average of 9.4 hours a day, and it was found that side-job drivers also worked 4.7 days a week, an average of 5.6 hours a day. Looking at the number of working days and hours, the distinction between full-time and side jobs seems meaningless. Of all delivery drivers, 58.7% worked more than 6 days a week, and 64.8% worked more than 7 hours a day. The average monthly income of full-time drivers was 2.87 million won, with 55.8% of them earning 3 million won or more. It was found that 57.2% of side job drivers earn 1.37 million won a month on average, between 1 million won and 3 million won. It reveals that long working hours have a significant impact on the earnings of delivery drivers. The survey was conducted online from the 4th to the 21st of last month, in which the food delivery platform companies loaded the questionnaires into the apps used by the delivery drivers. By Park Tae-woo, staff reporter [email protected]


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